137ok | Privacy Policy and How We Protect Your Data

1Introduction and Applicability

This Privacy Policy 137ok Applicable to all platform users. This policy comes into effect when you use our website or app, open an account, or use any of our services.

137ok The privacy of Bangladeshi users is our highest priority. We believe your data belongs to you — we are simply its trusted custodian.

By reading this policy, you will learn:

What types of data we collect and why.
How your data is used and kept secure.
When and with whom your data may be shared.
What rights you have regarding your personal data.

This Privacy Policy is written in English to ensure all members in Bangladesh can easily understand it. If any part is unclear, please reach out to our support team.

2What Data We Collect

137ok Only the information genuinely needed to operate the platform and provide your services is collected. We have no interest in collecting anything beyond that.

Information collected at registration:

Full Name (as per National ID Card)
Mobile Number (for Mobile Banking/Nagad/Rocket verification)
Date of Birth (for age verification)
Email address (optional, for communication purposes)
Password (stored in encrypted form)

Information collected during account verification:

Copy of National ID Card or Passport
Mobile banking account details (for payment processing only)
Selfie or photo (if required for identity verification)

Automatically collected information:

IP address and device type
Browser and Operating System Information
Platform activity logs (login times, bet history)
Cookies & Session Data

Type of Data	Purpose	Mandatory?
Name and Mobile Number	Account Registration & Payments	Yes
Date of Birth	Age Verification (18+)	Yes
Email address	Promotional Communications	No
National ID Card	KYC Verification	As applicable
IP & Device Information	Security and Fraud Prevention	Automatic

3How Your Data Is Used

137ok Collected data is used strictly for its intended purpose. Your information is never used for any unauthorized activity.

Primary Use:

Account Management: Login, security verification, and account maintenance.
Payment Processing: Ensuring deposits and withdrawals are completed securely.
Identity Verification: KYC process and age verification.
Fraud Prevention: Detecting unusual or suspicious activity.
Support services: Fast resolution of complaints and issues.

Secondary Use (subject to your consent):

Sending SMS or email notifications about new offers and promotions.
Usage analytics for platform improvement.
Delivering a personalized gaming experience.

You can opt out of promotional messages at any time. Just let our support team know and we'll take care of it right away.

4Data Sharing Policy

137ok Your personal data is never sold to third parties. However, limited information may be shared in specific circumstances.

Data is shared when:

Payment Processor: Solely to process payments with mobile banking partners such as Mobile Banking, Nagad, and Rocket.
Legal Obligations: Upon receipt of a valid order from a court or government authority.
Fraud Prevention: To relevant authorities in cases involving investigations into money laundering or other criminal activity.
Game Providers: Only the data necessary to operate games is shared with third-party game studios.

Important: All third-party partners 137okcommitted to upholding the privacy standards of. Any information shared is strictly limited to the intended purpose and only to the extent necessary.

5Data Protection Measures

137ok We use industry-leading technology to protect your data. Our security infrastructure is continuously monitored and updated.

SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
Password Hashing: Your password is never stored directly — only a bcrypt hash is kept.
Two-Factor Verification: OTP verification is mandatory for sensitive operations.
Firewall and DDoS Protection: Advanced firewall protection at the server level.
Regular Audits: Regular security audits are conducted by third parties.
Restricted access: Staff are only granted access to the data they need to perform their role.

In the event of a data breach, we are required to notify affected members within 72 hours and take immediate action.

6Cookie Policy

137ok Cookies are used to enhance your experience on the platform. Cookies are small text files stored on your device.

Types of cookies we use:

Essential Cookies: Required for login sessions and security — the platform cannot function without them.
Functional Cookies: To remember your preferences and language settings.
Analytics Cookies: For monitoring and improving platform usage.

Cookies can be managed or disabled through your browser settings. However, disabling essential cookies may prevent some platform features from working.

7Your Privacy Rights

137okAs a member of, you have the following rights regarding your personal data:

Right to Access Data

To view all data we hold about you, please submit a request to our support team.

Right to Correct Data

You may request corrections to any inaccurate or outdated information at any time.

Right to Delete Data

Where no legal obligation applies, your data will be deleted upon request.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Data Portability

You may request a download of your data in a portable format.

Right to withdraw consent

You may withdraw consent for promotional communications or data processing at any time.

To exercise any of your rights, please contact us at our support email: [email protected] — Typically responded to within 7 business days.

8Data Retention Period

We do not retain your data beyond what is necessary. Specific retention policies apply to each type of information.

Active account information: Retained for as long as the account remains active.
Financial Transaction Records: For up to 5 years as required by legal obligations.
KYC Documents: For up to 2 years after account closure.
Log Files: Up to 1 year for security purposes.
Data from closed accounts: Up to 3 years, after which it is permanently deleted.

9Minor Privacy Protection

137ok No information is collected from anyone under 18, and their use of the platform is strictly prohibited.

Age verification is mandatory at the time of registration.
If an account belonging to a minor is identified, it will be closed immediately and all collected data will be deleted.
If a parent or guardian suspects their child is using this platform, please contact support immediately.

10Policy Updates and Contact

137ok This privacy policy may be updated as needed. Members will be notified prior to any major changes.

A notice will be posted on the platform before any changes take effect.
For significant changes, an SMS notification may be sent to your registered mobile number.
Continued use of the platform after changes are made will be considered acceptance of the updated policy.

For any privacy-related questions or concerns, please get in touch with us: [email protected]

137ok Privacy Policy — Our Firm Commitment to Protecting Your Data

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