137ok Terms & Conditions — Please read before using the platform

1General Terms & Introduction

137ok an online gaming and betting platform operated for users in Bangladesh. In this document, "we", "us", or "137ok"we", "us", or "our" refers to the company operating this platform. "You", "user", or "member" refers to any person using the platform.

These Terms & Conditions have been published in Bengali so our Bangladeshi members can understand them with ease. In the event of any ambiguity, 137okinterpretation shall be considered final.

• Reserves the right to modify any of these terms at any time. 137ok reserves.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• We reserve the right to close your account if you violate any part of these terms.

2Account Registration & Eligibility

137okTo open an account, you must meet the following requirements. Failure to do so may result in a rejected registration or account closure at any time.

Registration Terms & Conditions:

• You must be 18 years of age or older.
• You must be a legal citizen or resident of Bangladesh.
• Each individual may open only one account.
• All information provided during registration must be truthful and accurate.
• You are solely responsible for keeping your account password confidential.
• Opening multiple accounts with the same phone number or email address is strictly prohibited.

Account Verification:

137ok Identity verification documents such as a national ID, passport, or other valid documents may be requested at any time. Failure to provide them within the specified period may result in temporary account suspension.

3Age Verification & Minor Policy

137ok takes a strict stance against underage gambling. Use of this platform by anyone under 18 is strictly prohibited.

• You must provide your actual date of birth at the time of registration.
• Proof of age documents may be requested at any time.
• Parents and guardians should use parental controls to prevent minors from accessing this platform.
• Any account found to belong to a minor will be closed immediately.

4Deposit & Withdrawal Policy

137okDeposits can be made easily via Mobile Banking, Nagad, and Rocket. All payment transactions are processed through secure, encrypted channels.

Deposit Conditions:

• The minimum deposit amount is set in accordance with applicable rules.
• Deposits must be made from your own account only — no third-party payments.
• After a deposit, funds are usually credited to your account within 5–15 minutes.

Withdrawal Conditions:

• Withdrawal requests are typically processed within 5–30 minutes.
• The name and mobile number used for withdrawals must match the details registered on your account.
• Withdrawals cannot be made until the bonus wagering requirement has been fully completed.
• Additional verification may be required for suspicious transactions.
• Daily withdrawal limits apply.

5Bonus & Promotion Terms

137okRegular bonuses and promotions are offered. Each bonus has its own terms and conditions, which you should read carefully before claiming.

General Bonus Terms:

• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• Every bonus comes with a wagering requirement — you must place a specified amount in bets before you can make a withdrawal.
• Each bonus is valid for a limited time only.
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Bonus funds cannot be withdrawn directly.

6Betting & Gaming Rules

137okSpecific rules apply to all betting and gaming activities. These rules apply equally to all members, and every game outcome is determined by a fair, verified system.

• The right to change the applicable odds or payout rate during betting 137okreserves the right.
• Any winnings or losses resulting from a technical error may be voided.
• Placing bets from multiple accounts on the same event is prohibited.
• For live betting, no bets will be accepted after the outcome has been determined.
• If a match is cancelled in Sports Betting, the bet will be refunded.
• All game outcomes are determined by an RNG (Random Number Generator) and audited by a third party.

7Prohibited Activities

The following activities 137okstrictly prohibited. Violations will result in permanent account closure and forfeiture of any remaining balance.

• Fraud & Manipulation: Playing games using any software, bot, or automated tool.
• Money Laundering: Using the platform for money laundering purposes is strictly prohibited.
• Multiple Accounts: Operating more than one account under the same identity.
• Third-Party Payments: Depositing or withdrawing using another person's mobile banking account.
• System Exploitation: Exploiting any bug or vulnerability on the platform.
• Threats or Harassment: Harassing or insulting other members or staff.

8Account Closure & Suspension

In the following circumstances 137ok may suspend or permanently close an account in the following cases:

• Breach of any provision of these Terms & Conditions.
• Failure to submit identity verification documents within the specified timeframe.
• Accounts inactive for an extended period (more than 12 months).
• Upon your own request — through the self-exclusion process.
• By order of a court or regulatory authority.

Any valid balance remaining at the time of closure will be returned after the verification process is complete — except in cases involving a breach of the rules.

9Limitation of Liability

137ok Not liable for the following:

• Losses caused by an internet disconnection.
• Errors caused by third-party software or devices.
• A game interrupted mid-session due to an unexpected technical issue.
• Losses resulting from a user losing or sharing their own password.

However 137ok Every effort is made to keep the platform running 24/7, and any technical issues are resolved as quickly as possible.

10Right to Modify Terms & Contact

137ok These rules and terms may be changed, amended, or updated at any time. A notice will be posted on the platform before the changes take effect.

• For major changes, an SMS may be sent to your registered mobile number.
• The date of the most recent update will be shown at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

For any questions or complaints, please contact our 24/7 Bangla support team. Our goal is to ensure every issue is resolved quickly and to your satisfaction.